My inbox is full of campaign emails asking for donations, volunteers, or other forms of support. The problem is that most of them fail to inspire action. They may be worthy causes, but their communications rarely make a convincing case for me to set aside a few hours or reach for my credit card. To separate the campaigns that truly deserve support from those that don’t, I have developed “The Supermarket Test.”
We are all busy juggling competing demands and priorities. As a result, campaign communications must be clear, concise, and immediately relevant to the interests of the audience they are trying to reach. But relevance alone is not enough. Effective communication must also inspire people to act. It must create a sense of urgency, importance, or personal connection that moves someone from simply reading the message to supporting the cause.
Picture a busy supermarket. Shoppers push overflowing trolleys through crowded aisles, shopping lists in hand, scanning shelves for elusive ingredients and trying to complete their weekly shop as quickly as possible. Now imagine approaching one of those shoppers and asking for a few minutes of their time to discuss an important issue that affects them. Your challenge is not simply to inform them about a campaign, but to persuade them to support it. In those few brief moments, you must explain why the issue matters, how it connects to a wider movement, why they should care, and what action you would like them to take. This is what I call the Supermarket Test.
A campaign passes the Supermarket Test if it can persuade someone to change their behaviour or take action in the middle of a busy, distraction-filled environment. If the message is too complicated, too abstract, or fails to connect with people’s immediate concerns, it will be ignored.
Consider a campaign aimed at improving public health by reducing the consumption of ultra-processed foods. You approach a shopper in a supermarket and, after gaining their attention, briefly explain the health risks associated with these products. If, after that short conversation, they put the item back on the shelf, the campaign has passed the Supermarket Test. It may seem like a high bar, but it demonstrates that the message was clear, relevant, persuasive, and capable of motivating immediate action. If I attempted this in my local supermarket, I have little doubt that security would soon be showing me the way out. Nevertheless, the principle still holds. The Supermarket Test can be applied wherever people are busy and their attention is in short supply.
Next time a campaign lands in your inbox, or you’re approached on the street by a fundraiser, ask yourself whether it passes The Supermarket Test. If it does, get involved. If it doesn’t, politely decline and move on.




